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Privacy Policy
Last updated: October 13, 2025
Welcome to EGGcellent (“we,” “our,” or “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.eggshelflife.com or interact with us online.
1. Information We Collect
We collect the following types of information to provide and improve our services:
A. Information You Provide Directly
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Contact Details: When you fill out forms, request information, or contact us, we may collect your name, email address, phone number, and company name.
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Order Information: When you place an order or make a purchase, we may collect your contact information, billing address, and order details.
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Business Inquiries: When you reach out for partnership, product, or distributor inquiries, we may collect additional professional or company details.
B. Information Collected Automatically
When you browse our website, we automatically collect:
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Usage Data: IP address, browser type, device type, pages visited, time spent, and referring URLs.
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Cookies & Tracking Technologies: We use cookies and similar tools (like Google Analytics and Meta Pixel) to understand how you interact with our site and to improve user experience.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders and payments.
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Respond to inquiries and provide support.
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Improve our website, products, and customer experience.
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Communicate product updates, promotions, or newsletters (only if you opt in).
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Analyze usage patterns to enhance site performance.
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Comply with legal or regulatory requirements.
We do not sell or rent your personal data to any third party.
3. Payment Processing
We use Razorpay as our trusted payment gateway partner.
When you make a purchase on our website, your payment details (such as credit/debit card numbers, UPI information, or banking credentials) are processed directly by Razorpay’s secure servers.
We do not store or have access to your complete payment information.
Razorpay adheres to the highest security standards, including PCI DSS compliance and data encryption.
For more information, please review Razorpay’s own privacy policy here: https://razorpay.com/privacy/
4. How We Share Your Information
We may share limited information with:
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Service Providers: Trusted partners who assist in website operations, marketing, logistics, or analytics (e.g., hosting providers, Google Analytics, Razorpay).
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Legal or Regulatory Authorities: When required to comply with law, enforce our terms, or protect our rights.
All partners are required to handle your information securely and only for the purposes specified by us.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your engagement with us and as required by applicable law.
6. Data Security
We use industry-standard security measures such as encryption, secure servers, and access controls to protect your data.
While we strive for the highest security, no online system is completely risk-free.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent to marketing communications.
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Request information on how your data is processed.
To exercise these rights, contact us at privacy@eggshelflife.com.
8. Children’s Privacy
Our website and products are not intended for children under 16.
We do not knowingly collect information from minors. If you believe a child has provided information, please contact us, and we will promptly delete it.
9. Links to Other Websites
Our website may include links to third-party websites.
We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any personal data.
10. International Data Transfers
If you are accessing our site from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
We take reasonable measures to ensure your data is protected during these transfers.
11. Updates to This Policy
We may update this Privacy Policy periodically.
The “Last updated” date at the top reflects the latest revision.
We encourage you to review this page regularly to stay informed.
12. Contact Us
For any questions, concerns, or data-related requests, please contact:
TEL: +91 89255 83693
Dr. B.P. RAJAN ROAD, UTHANDI, ECR
CHENNAI, TN 600119
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